Information

We have been informing customers on our website about changes to U.S. customs rules since August 2; this is our third notice. As stated in the heading, Japan Post has announced on its website that shipments to the United States will be temporarily suspended. Therefore, please understand that we will also suspend shipments to the […]

We previously posted a notice on our website on August 2. We would like to inform you that Japan Post — the carrier we use for shipments — has also published an announcement on its website regarding the same change to imports bound for the United States (the de minimis rule). Below is an English

Recently, there have been two significant changes to the de minimis rule regarding imports into the United States. These are: the removal of the FDA review exemption for low-value shipments, and the complete repeal of the de minimis rule that had previously allowed duty-free importation of goods valued under USD 800. Removal of the FDA

In mid-August, Japan observes a traditional event to honor and offer memorial services to our ancestors’ spirits.During this period, many people return to their hometowns to be with family. D.P.KITAOKA2 is no exception; since pharmaceutical manufacturers will also be closed during this period, and the distribution of our products will be paused, please note that

Please be informed that due to our holiday break from July 17 to July 21, 2025 (Japan time), there may be delays in shipping and in responding to inquiries.Thank you for your understanding. For EMS shipping, some popular items are scheduled to be shipped on the 19th (Japan time).

We are pleased to announce that Eclar Plaster has been updated with environmentally friendly specifications and is now available in new, sustainable packaging. As part of our ongoing commitment to reducing environmental impact, the product’s film material has been changed from plastic to paper. Additionally, the additive Ester Gum HG has been replaced with hydrogenated

Update June 3:The strike at Canada Post is still affecting us, but as Canada Post has not suspended all operations, we have started accepting shipments to Canada.However, please be aware that there may be delays in the arrival of your package. Updated May 22nd: Dear Valued Customer, We would like to inform you that due

Sales of Eclar 10 sheets will be discontinued until May 31st Japan time. (Sales will end as soon as stock runs out.) Please note that from June, ECLAR PLASTER will only be sold in packs of 50. Reason: Due to review and scrutiny of sales methods

In Japan, there is a long holiday called “Golden Week” that runs from late April to mid-May. Many Japanese people are on vacation, and many of them are going on trips abroad. During this period, pharmaceutical manufacturers and post offices will be closed, so shipping operations will be suspended.   Our dispensing pharmacy Kitaoka will

D.P.KITAOKA has reached its 7th anniversary.
To commemorate the 7th anniversary, we would like to inform you of the 7th anniversary coupon code that can be used at D.P.KITAOKA2.